Name: The Innocent Hound Christmas Treat Bauble
Brand: The Innocent Hound
SKU: ICP0016
Price: 8.99 GBP
Availability: InStock

The Innocent Hound

The Innocent Hound Christmas Treat Bauble

ICP0016

£8.99

Tax included. Shipping calculated at checkout.

A tasteful Christmas bauble to hang on a Christmas tree presented in a beautiful presentation box. Filled with healthy dog treats that are handmade in Yorkshire, using sustainably sourced British venison and duck. Made with the finest ingredients, the treats are gently air-dried to retain their nutrients and flavour. Grain free and hypoallergenic

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

The Innocent Hound

The Innocent Hound Christmas Dinner Feast

ICP0013

£5.75

Tax included. Shipping calculated at checkout.

Spoil your hounds with the finest festive dinner feast this Christmas. Two sumptuous grain free recipes including a Gravlax Christmas topper, made with MSC salmon and a pinch of dill, combining British duck, wild venison and sweet cranberries, for the ultimate festive meal.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Kong Dog Treats Cheddar Cheese Kong Easy Treat

Kong

Kong Easy Treat

KON0280

£8.45

Tax included. Shipping calculated at checkout.

Easily digestible and contains no trans fats. The unique and convenient spray is ozone friendly and has a built-in nozzle, perfect for applying small amounts of paste into any of the rubber toys.

225g

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Kong

Kong Snacks

KON0535

£7.99

Tax included. Shipping calculated at checkout.

Made with all-natural ingredients containing no wheat, corn or soy, they make the perfect, healthy anytime treat. For an added canine challenge, they are also designed to be stuffed into the toys.

Kong toy not included

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

The Innocent Hound

The Innocent Hound Birthday Cake Mix with British Duck

ICP0008

£14.30

Tax included. Shipping calculated at checkout.

The UK's first grain free, meaty cake mix. Celebrate your innocent hound's birthday with a delicious meaty cake! Made with air-dried British duck it is easy to make, quick to bake, and perfect for a pawty! Simply add eggs and water. Makes approximately 12 cupcakes or a single 6" cake. Grain free, hypoallergenic and single protein.

255g

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

The Innocent Hound

The Innocent Hound Joint Support Sausage Treats

ICP0006

£6.25

Tax included. Shipping calculated at checkout.

These luxury superfood sausages with turmeric and black pepper are made with targeted levels of active natural ingredients to support your hound's joint health. Turmeric is rich in curcumin, an anti-oxidant known for its anti-inflammatory properties. When combined with freshly ground black pepper it forms a unique blend to help keep your hound's joints in fine health. Grain free, hypoallergenic and single protein.

10 treat pack

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

The Innocent Hound

The Innocent Hound Puppy Training Treats Lamb

ICP0009

£4.50

Tax included. Shipping calculated at checkout.

Succulent puppy treats which are simple, gentle and small, making them perfect for your innocent pup. These treats are lovingly handmade in Yorkshire using sustainably sourced fresh British lamb. Made with the finest ingredients, the treats are gently air-dried to retain their nutrients and flavour. Grain free, hypoallergenic and single protein.

70g

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

The Innocent Hound

The Innocent Hound Sliced Duck Sausage with Cranberry Treats

ICP0003

£4.50

Tax included. Shipping calculated at checkout.

Hand-made in Yorkshire, using sustainably sourced freshly sourced salmon. Made with the finest ingredients, the treats are gently air-dried to retain their nutrients and flavour. Grain free, hypoallergenic and single protein

70g

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

The Innocent Hound

The Innocent Hound Sliced Venison Sausage Treats

ICP0002

£4.50

Tax included. Shipping calculated at checkout.

Hand-made in Yorkshire, using sustainably sourced fresh venison. Made with the finest ingredients, the treats are gently air-dried to retain their nutrients and flavour. Grain free, hypoallergenic and single protein.

70g

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

The Innocent Hound

The Innocent Hound Training Treats Tuna & Crab Rewards

ICP0010

£4.50

Tax included. Shipping calculated at checkout.

Succulent sliced tuna and crab rewards are irresistible, low fat, small bites making them ideal training treats. They are handmade in Yorkshire using sustainably sourced, line-caught tuna fillet and British crab. Made with the finest ingredients, the treats are gently air-dried to retain their nutrients and flavour. A real treat for your innocent hound. Grain free, hypoallergenic and single protein.

70g

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

The Innocent Hound

The Innocent Hound Venison Sausage With Chopped Apple Treats

ICP0001

£4.50

Tax included. Shipping calculated at checkout.

Hand-made in Yorkshire, using sustainably sourced fresh venison. Made with the finest ingredients, the treats are gently air-dried to retain their nutrients and flavour. Grain free, hypoallergenic and single protein.

7 treat pack

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT