Shipping policy

Delivery Charges

For orders under £70 within the UK, Northern Ireland, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips are also excluded from free delivery and cannot be shipped outside UK mainland. 

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days 
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.


 
 
Overseas Shipping
 

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address 

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.


You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.



 
 
Upon Receipt of Your Order
 
Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.


Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.