Delivery costs are calculated for you at checkout according to the weight of the package. Highlands and Islands may be subject to additional charges where a courier delivery is required. Orders over £40 have FREE delivery excluding International shipping. Driving whips are also excluded from free delivery and cannot be shipped outside UK mainland.
Wherever possible orders will be despatched within 24 hours however we may need to order parts for you in which case despatch may take approximately 7 days.
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.
We ship to all Worldwide countries. Our shipping calculator will work out the delivery charge for you in your shopping cart.
Upon Receipt of Your Order
Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: firstname.lastname@example.org
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.