Name: 1000D Hay Bag
Brand: Zilco
SKU: 872411
Price: 10.9 GBP
Availability: InStock
Rating: 0 (0 reviews)

Zilco

1000D Hay Bag

872411

£10.90

Tax included. Shipping calculated at checkout.

This hay bag is made from 1000 denier polypropylene, which is lightweight and strong. It has been fully bound for longer wear and features two metal dees for hanging.

Fully washable

There are several advantages to using a hay bag

Keeps hay tidy and prevents wastage and contimination through trampling
Horse cannot put its feet through the holes as in a traditional hay net
Hay is not as difficult to pull out so reducing stress to jaw
It is much, much easier to fill than a traditional hay net
Ideal for use at shows and makes less mess at the side of the lorry

Highly recommended product at an extremly reasonable price.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Customer Reviews

Based on 1 review Write a review

Zilco

10Ft Training Lead Trigger Snap

546126

£29.99

Tax included. Shipping calculated at checkout.

Popular soft nylon rope with nickel plated trigger snap and leather fall at the end, which is useful for assisting to move along the horse who dawdles.

Now in a 3.05 Metre (10ft) version for easier manageability.
Nickel Plated Trigger Snap

White

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Zilco Lead Rope Purple 12Ft Training Lead Trigger Snap

Zilco Lead Rope 12Ft Training Lead Trigger Snap

Zilco Lead Rope Black 12Ft Training Lead Trigger Snap

Zilco Lead Rope Royal 12Ft Training Lead Trigger Snap

Zilco Lead Rope Turquoise 12Ft Training Lead Trigger Snap

Zilco Lead Rope White 12Ft Training Lead Trigger Snap

Zilco

12Ft Training Lead Trigger Snap

546136

£31.99

Tax included. Shipping calculated at checkout.

Popular soft nylon rope with nickel plated trigger snap and leather fall at the end, which is useful for assisting to move along the horse who dawdles.

3.65 Metres (12 ft) long
Nickel Plated Trigger Snap

Also available with a Bull Snap fitting in white only.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Zilco Reins Black 19mm Rein Buckle End Orange Grip

Zilco Reins Brown 19mm Rein Buckle End Orange Grip

Zilco

19mm Rein Buckle End Orange Grip

676001

£55.75

Tax included. Shipping calculated at checkout.

Zilco race and exercise reins are made from woven webbing, covered with a co-polymer, making them strong yet easy to maintain. This material retains flexibility over a large temperature range and is available in a wide range of colours to suit most stable colour schemes.

This model is made from 19mm (3/4") wide webbing, with buckle ends for connection to the bit.

They also feature 61cm (24") small pimple rubber grips. The overall length of these reins is 142cm (56")

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Rhinegold Grooming Tote Purple 6 Piece Junior Grooming Kit

Rhinegold Grooming Tote Royal 6 Piece Junior Grooming Kit

Rhinegold Grooming Tote Pink 6 Piece Junior Grooming Kit

Gymkhana

6 Piece Junior Grooming Kit

313806

£16.99

Tax included. Shipping calculated at checkout.

Gymkhana colour coordinated 6 piece grooming kit. The Kit contains:

Clear Plastic Bag with Zip Closure
Junior Body Brush
Junior Dandy Brush
Mini Sarvis Curry Comb
Small Plastic Mane Comb
Sponge

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Rhinegold Grooming Tote Purple 9 Piece Grooming Kit

Rhinegold Grooming Tote Royal 9 Piece Grooming Kit

Rhinegold Grooming Tote Pink 9 Piece Grooming Kit

Gymkhana

9 Piece Grooming Kit

313826

£24.50

Tax included. Shipping calculated at checkout.

Gymkhana colour coordinated 9 piece grooming kit. The Kit contains:

Clear Plastic Bag with Zip Closure
Body Brush
Dandy Brush
Curry Comb Groomer
Pulling Comb with Rubber Grip
Mane Comb with Rubber Grip
Deluxe Hoof pick/Brush
Kite Sweat Scraper
Sponge

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Absorbine

Absorbine Hooflex Frog & Sole Care

ABS0008

£15.80

Tax included. Shipping calculated at checkout.

Absorbine Hooflex® Frog & Sole Care – 355ml

Support healthy hooves with Absorbine Hooflex® Frog & Sole Care, a gentle yet effective formula designed to help maintain the condition of the frog and sole while eliminating unpleasant odours caused by bacteria and fungi.

Unlike harsh treatments, this non-staining formula will not sting, irritate or dry out the hoof, making it suitable for regular use as part of your horse's hoof care routine. Easy to apply, it helps keep the frog and sole clean and in good condition while promoting a healthy hoof environment.

Ideal for routine hoof maintenance in all seasons.

Features

Helps eliminate odours caused by bacteria and fungi
Supports healthy frog and sole condition
Non-staining formula
Will not sting or irritate
Does not dry out the hoof
Gentle enough for regular use
Easy-to-apply liquid formula

Specifications

Size: 355ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Absorbine

Absorbine Ultrashield Fly Mask With Ears and Removable Nose

ABS0230

£35.50

Tax included. Shipping calculated at checkout.

Absorbine UltraShield® Fly Mask with Ears & Removable Nose

Keep your horse comfortable and protected with the Absorbine UltraShield® Fly Mask with Ears & Removable Nose. Designed with an advanced comfort-fit design, this lightweight fly mask stays securely in place while providing reliable protection from flies, insects and harmful UV rays.

The innovative design features two-way controlled stretch fabric across the crown and jowl, extended coverage behind the ears and a strong double hook-and-loop fastening for a secure, comfortable fit. A rolled inner seam helps prevent rubbing and irritation, while the breathable, moisture-wicking fabric keeps your horse cool and dry, even in warm weather.

The removable nose piece offers added flexibility, allowing you to adapt the mask to suit changing conditions. The fabric also blocks 80% of harmful UV rays, helping protect sensitive skin from the sun.

Features

Advanced comfort-fit design stays securely in place
Two-way controlled stretch fabric on the crown and jowl
Extended fabric behind the ears for improved comfort
Removable nose piece for versatile protection
Double hook-and-loop closure for a secure fit
Rolled inner seams help prevent rubbing and irritation
Breathable, moisture-wicking performance fabric
Blocks 80% of harmful UV rays
Lightweight and comfortable for everyday turnout

Specifications

Style: Fly mask with ears and removable nose
UV Protection: Blocks 80% of harmful UV rays

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Absorbine Fly Mask Cob Absorbine Ultrashield Fly Mask Without Ears

Absorbine Fly Mask Warmblood Absorbine Ultrashield Fly Mask Without Ears

Absorbine Fly Mask Horse Absorbine Ultrashield Fly Mask Without Ears

Absorbine

Absorbine Ultrashield Fly Mask Without Ears

ABS0240

£29.25

Tax included. Shipping calculated at checkout.

Absorbine UltraShield® Fly Mask without Ears

Keep your horse comfortable and protected with the Absorbine UltraShield® Fly Mask without Ears. Designed with an advanced comfort-fit design, this lightweight fly mask stays securely in place while providing reliable protection from flies, insects and harmful UV rays.

The innovative design features two-way controlled stretch fabric across the crown and jowl, extended coverage behind the ears and a strong double hook-and-loop fastening for a secure, comfortable fit. A rolled inner seam helps prevent rubbing and irritation, while the breathable, moisture-wicking fabric keeps your horse cool and dry, even in warm weather.

Ideal for horses that prefer an ear-free design, the mask provides excellent facial protection while allowing unrestricted ear movement. The performance fabric also blocks 80% of harmful UV rays, helping to protect sensitive skin from sun exposure.

Features

Advanced comfort-fit design stays securely in place
Ear-free design for horses that prefer unrestricted ears
Two-way controlled stretch fabric on the crown and jowl
Extended fabric behind the ears for improved comfort and stability
Double hook-and-loop closure for a secure fit
Rolled inner seams help prevent rubbing and irritation
Breathable, moisture-wicking performance fabric
Blocks 80% of harmful UV rays
Lightweight and comfortable for everyday turnout

Specifications

Style: Fly mask without ears
UV Protection: Blocks 80% of harmful UV rays

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Absorbine

Absorbine Ultrashield Green

ABS0070

£23.55

Tax included. Shipping calculated at checkout.

Absorbine UltraShield® Green Natural Body Spray – 946ml

Keep your horse feeling fresh and comfortable with Absorbine UltraShield® Green Natural Body Spray. This all-natural body spray features a refreshing herbal aroma to help comfort and soothe your horse during the warmer months.

Made with naturally derived ingredients, the gentle formula is ideal for everyday use, leaving the coat feeling refreshed while providing a pleasant herbal scent. Perfect for use before turnout, riding or simply as part of your daily grooming routine, UltraShield Green helps your horse stay comfortable throughout the summer.

Features

All-natural body spray for horses
Fresh herbal aroma helps comfort and soothe
Ideal for use during the summer months
Gentle formula suitable for everyday use
Refreshes the coat without leaving a greasy residue
Perfect for turnout, riding and daily grooming

Specifications

Size: 946ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT