Name: Carr & Day & Martin Cornucrescine Original Hoof Ointment
Brand: Carr & Day & Martin
SKU: QAY1110
Price: 12.5 GBP
Availability: InStock

Carr & Day & Martin Grooming 250 Ml Carr & Day & Martin Cornucrescine Original Hoof Ointment

Carr & Day & Martin Grooming 500 Ml Carr & Day & Martin Cornucrescine Original Hoof Ointment

Carr & Day & Martin

Carr & Day & Martin Cornucrescine Original Hoof Ointment

QAY1110

£12.50

Tax included. Shipping calculated at checkout.

A unique, traditional formula used and trusted for generations. Massage into the coronet band to promote healthy hoof growth. Maintains optimum hoof condition and aids re-structuring and growth of the hoof. Application by hand or with a toothbrush stimulates keratin producing cells. Can also aid re-growth of hair after rubs or scarring. Apply to clean hooves, by hand, rubbing in well around the coronet band and into any cracks. Use weekly to maintain a healthy growth of the horn, or daily to accelerate hoof growth and improve poor hoof quality. Results should be visible in 4-6 weeks.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Cornucrescine Tea Tree Hoof Oil

QAY1140

£15.95

Tax included. Shipping calculated at checkout.

A modern alternative to traditional style oils. Maintains and protects the hoof, leaving a lasting showring shine. This rich translucent oil is suitable for all hoof colours. Contains tea tree oil for its antibacterial and anti-fungal properties. Apply with the internal brush to the entire hoof for immediate long lasting shine with added tea tree protection.

500ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin 500 Ml Spray Bottle Carr & Day & Martin Dreamcoat

Carr & Day & Martin 1 Lt Spray Bottle Carr & Day & Martin Dreamcoat

Carr & Day & Martin

Carr & Day & Martin Dreamcoat

QAY1335

£12.50

Tax included. Shipping calculated at checkout.

Ultimate high gloss finish. The unique non-slip formula highlights muscle definition and can be used on the saddle patch, leaving no grease or residue. Spray onto manes and tails prior to plaiting for a high shine finish.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Flygard Extra Strength Insect Repellent

QAY1345

£17.95

Tax included. Shipping calculated at checkout.

Proven, effective alternative to a natural-based repellent. This powerful formula gives maximum protection from midges and biting insects. Contains the proven, researched active ingredient DEET, at an optimum level of 20% for powerful, long-lasting protection.

500ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin Shampoo Chestnut & Palomino Carr & Day & Martin Gallop Colour 500ml

Carr & Day & Martin Shampoo Grey Carr & Day & Martin Gallop Colour 500ml

Carr & Day & Martin Shampoo Black Carr & Day & Martin Gallop Colour 500ml

Carr & Day & Martin Shampoo Bay Carr & Day & Martin Gallop Colour 500ml

Carr & Day & Martin

Carr & Day & Martin Gallop Colour 500ml

QAY1055

£9.95

Tax included. Shipping calculated at checkout.

A luxury shampoo, ideally suited to show preparation, although can be used for routine washing. Cleans and intensifies natural coat colour and sheen. Exact colour match to the natural hair colour is not necessary to achieve stunning results. Apply directly to a wet coat. Work in well with a brush, sponge or by hand to produce a rich lather, then rinse throughly. Results should be immediate. Can also be used on manes and tails.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin Shampoo 500 Ml Carr & Day & Martin Gallop Conditioning Shampoo

Carr & Day & Martin Shampoo 1 Lt Carr & Day & Martin Gallop Conditioning Shampoo

Carr & Day & Martin Shampoo 5 Lt Carr & Day & Martin Gallop Conditioning Shampoo

Carr & Day & Martin

Carr & Day & Martin Gallop Conditioning Shampoo

QAY1005

£7.50

Tax included. Shipping calculated at checkout.

Removes dirt, sweat and grease from the coat with a distinctive, traditional aroma. Low foaming formula that is suitable for routine use. Add 5-6 capfuls to a bucket of water, or apply undiluted to a wet coat. Massage into the coat with a sponge, brush or by hand then rinse thoroughly for immediate results. 500ml should last for approximately 5-10 washes.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Gallop Extra Strength Shampoo

QAY1025

£8.95

Tax included. Shipping calculated at checkout.

Extra thick shampoo with double the level of active ingredients for superior cleaning. Great for really dirty, greasy or light coloured horses, or the first wash of the year to leave the coat clean and shiny. Apply undiluted to a wet coat or add 5-6 capfuls to a bucket of water. Massage into the coat with a sponge, brush or by hand, then rinse thoroughly for immediate results.

500ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Gallop Medicated Shampoo

QAY1045

£10.95

Tax included. Shipping calculated at checkout.

A deep cleaning, high specification, medicated shampoo with added coat conditioners and antibacterial agents. Ideal for dry, flaky, itchy, scurfy and sensitive skin. Softens and helps lift scabs and dandruff, facilitating removal from the coat, whilst its pH neutral formula is kind to skin. Exceptional conditioning for noticeably softer hair and a shiny coat. For routine use apply directly to a wet coat or dilute 5-10 squirts in a bucket of water. Work in well with a brush, sponge or by hand to produce a good lather, then rinse thoroughly. For use on skin conditions, leave in contact with the skin for approximately five minutes to allow antibacterial cleansing. Rinse thoroughly paying attention to affected areas. 500ml will last approximately ten washes.

500ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Gallop Stain Removing Shampoo

QAY1035

£9.95

Tax included. Shipping calculated at checkout.

Extra thick, concentrated, purple formula with powerful stain removing properties to enable you to remove the most stubborn and ingrained grass and stable stains. Ideal for light coloured horses and problem areas such a knees and hocks. Cleans whiter than white, even removes manure yellowing whilst still being kind to the skin. Apply directly to a wet coat. Work in well with a brush. sponge or by hand to produce a good lather, then rinse thoroughly. For problem areas, such as hocks and knees, repeat the process.

500ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Horse Care Sponge

QAY0220

£2.15

Tax included. Shipping calculated at checkout.

A high quality, long lasting, large sponge for washing your horse. 18cm x 10cm.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Ice Blue Leg Cooler Gel

QAY0415

£12.95

Tax included. Shipping calculated at checkout.

Fast acting, easy to use leg cooler gel that quickly soothes hot, tired or filled legs. Contains a number of premium active ingredients such as; arnica and witch hazel to help disperse heat and bruising; menthol and camphor to soothe and cool; tea tree for its antibacterial and anti-fungal properties. Apply neat to legs after heavy exercise and work on hard ground, or to kicks and knocks to cool and calm. There is no need to bandage after application. Can also be diluted for use as a refreshing body wash. Please allow a withdrawal period of 1-2 weeks if competing under BHA rules.

500ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin 500 Ml Carr & Day & Martin Killitch CLEARANCE

Carr & Day & Martin

Carr & Day & Martin Killitch CLEARANCE

C-QAY0420

£26.60

Tax included. Shipping calculated at checkout.

Proven to prevent sweet itch. AVM-GSL licenced product with active ingredient benzyl benzoate in a soothing lotion, specifically formulated for horses. If used as a preventative method in early spring prior to the symptoms becoming evident, the condition may not take hold. Apply to all affected areas by rubbing in with fingers or a soft cloth as soon as sweet itch is diagnosed and for the remaining part of the sweet itch season. Initial application should be made twice daily and then 3-4 times a week as the irritation lessens. Affected areas should be kept clean by shampooing and rinsing well at least once a week. After shampooing or heavy exercise, reapply to ensure adequate protection.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Ko-Cho-Line Leather Dressing

QAY0425

£7.95

Tax included. Shipping calculated at checkout.

A unique thick, pink grease which protects leather from mould and mildew when in storage. Will not rot stitching and can be used on metal to help prevent rusting. This specifically formulated conditioner can also be used to renovate and revive tired saddlery. Not suitable for use on aniline or untreated leather, suede or nubuck. Apply a generous layer to both sides of clean, dry leather prior to storage. Test on a hidden area before use.

225g

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Lavender Liniment

QAY0330

£12.95

Tax included. Shipping calculated at checkout.

Dual purpose liniment with both heating and cooling effects. For use on swellings, aching joints and tight stiff muscles. Arnica and witch hazel help to reduce bruising while rosemary and spike lavender increase circulation. Use neat as a rub before exercise to warm up cold, still muscles and joints or dilute in hot water for a warm soothing wash or cold water for a refreshing rinse that cuts through grease and sweat.

500ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin 500 Ml Carr & Day & Martin Neatsfoot Compound

Carr & Day & Martin 1 Lt Carr & Day & Martin Neatsfoot Compound

Carr & Day & Martin 5 Lt Carr & Day & Martin Neatsfoot Compound

Carr & Day & Martin

Carr & Day & Martin Neatsfoot Compound

QAY0460

£7.50

Tax included. Shipping calculated at checkout.

Fast acting, deep penetrating formula containing pure neatsfoot oil and mineral oils that will not rot stitching. Fantastic for softening stiff or new leather, also excellent for restoring leather after storage or prolonged use in rain. Can be used routinely to nourish and rehydrate or as a preventative to avoid drying and cracking. Ensure leather is clean, then apply a thin layer to the flesh side of the leather and allow to soak in. If required, also apply a thin layer to the grain side. Reapply if the leather still appears stiff, taking care not to over-oil. Not suitable for aniline or untreated leather, suede or nubuck. Test on a hidden area before use.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Protection Plus

QAY0710

£12.95

Tax included. Shipping calculated at checkout.

Antibacterial pink ointment with a citronella scent with numerous uses. Ideal to protect and waterproof wounds and as a barrier against mud fever and sweet itch. Ensure the affected area is clean before use. Apply liberally to affected or vulnerable areas, ensuring even coverage. Reapply daily or as required. For best results, apply prior to wet and muddy conditions.

500ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Stainmaster

QAY1330

£12.50

Tax included. Shipping calculated at checkout.

Ideal for removing dirt and manure stains with no need to rinse. Fantastic for last minute show touch ups as an on the spot brightener for white markings. Can also be used as a dry shampoo when it's too cold to bath.

500ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Tack Cleaning Sponge

QAY0225

£1.65

Tax included. Shipping calculated at checkout.

A high density, hardwearing, quality sponge for cleaning of tack. Should last approximately 2-3 months dependent on use. Handy size 10cm x 7cm.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin Grooming 500ml Carr & Day & Martin Vanner & Prest Hoof Oil

Carr & Day & Martin Grooming 5lt Carr & Day & Martin Vanner & Prest Hoof Oil

Carr & Day & Martin

Carr & Day & Martin Vanner & Prest Hoof Oil

QAY0600

£7.95

Tax included. Shipping calculated at checkout.

Traditional formulation combining pine tar oil with mineral oil to provide mild antibacterial properties, with a distinctive aroma. Great for giving a traditional shine while maintaining healthy hooves. Apply with a hoof brush to the entire hoof for an immediate shine. 500ml should last for up to two months, with regular use.

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Vanner & Prest Stockholm Hoof Tar

QAY0550

£11.95

Tax included. Shipping calculated at checkout.

A versatile hoof care product that seals, waterproofs and protects damaged areas of the hoof. Natural, thick vegetable tar maintains a healthy frog, sole and wall of the hoof. Traditional application, contains the antibacterial action of pine turpenes.

455ml

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Carr & Day & Martin

Carr & Day & Martin Wound Cream

QAY0625

£12.50

Tax included. Shipping calculated at checkout.

Advanced, scientific formula that allows the skin to breathe freely and heal correctly in moist conditions, helping to reduce healing time of minor cuts, scratches and abrasions. Contains zinc oxide to form a non-greasy barrier against potential contaminants, as well as tea tree to provide antibacterial properties. Now in a brand new, easy to use pump, that not only provides hygienic application to prevent cross-contamination, but ensures that none of the product is wasted or left in the tube. Great for minor wounds and also invaluable in wet and muddy conditions. Ensure the affected area is clean and dry before use. For minor cuts apply liberally ensuring all the affected skin is convered. Reapply once or twice daily. For horses known to suffer from winter skin conditions apply on a daily basis to vulnerable or damaged areas.

180gm

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Riding & Harness Stuff Mugs Carriage Driving Rules Carriage Driving Gift Mugs

Riding & Harness Stuff Mugs The Appliance of Driving Carriage Driving Gift Mugs

Riding & Harness Stuff Mugs Light Blue Plain Branded Carriage Driving Gift Mugs

Riding & Harness Stuff Mugs Power For Your Carriage Driving Carriage Driving Gift Mugs

Riding & Harness Stuff Mugs Carriage Driving Gift Mugs

Riding & Harness Stuff Mugs White Plain Branded Carriage Driving Gift Mugs

Riding & Harness Stuff Mugs Wouldn't You Rather Be Carriage Driving Carriage Driving Gift Mugs

Riding & Harness Stuff

Carriage Driving Gift Mugs

£9.99

Tax included. Shipping calculated at checkout.

Our ceramic mugs are manufactured with a dishwasher safe premium coating. Bright white in colour and with a high gloss finish.

10oz capacity.

It is produced from superior quality heavy weight ceramic and has a super hard coating.

Dishwasher resistant up to 800 wash cycles at 45°C…..images may fade eventually

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Ideal

Carriage Driving Safety Triangle

TR300

£11.99

Tax included. Shipping calculated at checkout.

A must have for high visability whilst driving on the road day or night.

Made of a high quality reflective material, with a velcro strap on the back for easy attachment onto the carriage.

The triangle is 34cm tall and 39cm wide

**We sometimes need to order Ideal products, please allow up to around 14 days for despatch**

Delivery Charges

For orders under £70 within the UK, Jersey, Guernsey and Isle of Man shipping is charged at £4.50. Orders over £70 have FREE delivery within UK mainland. Driving whips and cones are also excluded from free delivery and cannot be shipped outside UK mainland.

Wherever possible orders will be despatched within 48 hours however we may need to order products for you which usually takes 7-10days but please allow up to 28days
You should ensure that someone will be at your chosen delivery address to sign for the parcel(s). If no-one is available to receive the parcel at the specified address, the courier will leave a card with details of the attempted delivery, and the date of the next delivery attempt or where you can collect.

Overseas Shipping -

We are currently shipping to Ireland, Netherlands, Germany, France, Italy, Austria, Belgium, Denmark, Finland, Hungary, Poland, Spain, Sweden. Please not we cannot ship to PO Box address

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. You must supply a valid email address for the courier to contact you to pay any duties owed. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us because the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

Upon Receipt of Your Order

Signing for Parcels:
We use signature services for most of our deliveries. This is for our customer's protection. Please make sure that someone is at the address you have specified for delivery, to sign for receipt of your order. You can select a different delivery address when placing your order, such as your workplace or a neighbour’s address.
Missing items:
If your order consisted of a number of substantial items, these may be shipped in multiple boxes. Attached to one of the boxes will be your delivery note. The delivery note will list all of the ordered items, where items are to follow, this will be marked on your delivery note. Where there is a significant delay for part of your order, or stock is unobtainable, we will contact you to let you know. If you think that there are missing items from your order, please check the packaging thoroughly, as small items can sometimes be hidden within the internal packing. We often put small items within the packaging of larger items or attach clips to larger items for their security. In the unlikely event that an item is supplied with missing parts, please contact us at: hello@harnessstuff.co.uk
Please ensure that you do not remove the tags from the products until you are happy with them as they cannot be returned once the tags are removed.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Cancellations

All prices include a 10% handling fee which is non refundable in the event of cancellation of an order before the estimated dispatch time as laid out in our delivery terms has expired.

Returns

All prices include a 10% handling fee which is non refundable in the event of return of a product.

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £70 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days.
The cost of shipping the item to you originally will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Christmas Returns

We are extending the returns period to accomodate post Christmas Returns. Any orders placed during our Black Friday sale and up until 24th December 2023 can be returned or exchanged up until 15th January 2024. Please follow the same procedure detailed below in our returns section.

Exchanges

We are more than happy to exchange items for you, please ensure you do not remove the tags or damage the packaging. Please inform us within 14 days of receipt of your order and we will issue you a returns number. Unless the return is due to our error an additional postage charge may apply to send the replacement item to you but this will be at cost. Please inform us within 14 days of receipt by email: hello@harnessstuff.co.uk

Returns

We describe the products we advertise as carefully as possible, and trust you to make the correct choices for your order. Nevertheless, there are some circumstances where it may be necessary to return an item:

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

Providing the items are in a new and resaleable conditon with all tags attached, free of any marks or hair and with any original packaging we will be more than happy to refund the item for you. (though not the original delivery cost, 10% handling fee or any return delivery charges.). You must not mark, damage or stick labels to the original packaging, this will void your return. If returning a portion of an order resulting in the value of the retained order being under £50 the original outgoing postage charge of £4.50 will not be refunded.
If, in the unlikely event of you receiving an item which has a manufacturing fault, please contact us within 30 days of receipt of your order, we will arrange to have a repair effected or a replacement sent on return of the faulty one. Alternatively, at this stage you can have a full refund of the original purchase price, less the original delivery charge. Please contact us by email: hello@harnessstuff.co.uk within 30 days of receipt of your order to request a returns number.

The manufacturer may on occasion improve or modify a product without our knowledge, in this situation we will do our best to inform you prior to dispatch, we endeavour to keep the website as up to date as possible but we may not always be aware of an alteration occurring.

In Summary:

You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
The cost of shipping the item to you originally and the 10% handling fee included in the price will not be refunded nor any return shipping costs

Returns Address:

Riding and Harness Stuff, Woodside Croft, Clinterty, Kinellar, Aberdeen, AB21 0TT

Ideal

Carriage Lock

KS01

£47.99

Tax included. Shipping calculated at checkout.

Heavy steel carriage lock can be easily attached from wheel to wheel.
Some insurance policies demand a locking device, to insure the protection of your carriage against theft.

Paddlock not included

Internal length 77cm

Internal width 10cm