UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs

UK VAT is removed at checkout once you enter your location, please note some products such as children's shoes and clothes are zero rated so no change to the price will occur.

You are responsible for paying any additional taxes, fees or levies which may apply depending on local legislation prior to delivery. Any customs or import duties charges must be paid on request by the courier before your order will be delivered. Unfortunately we are unable to advise of the cost of any of these charges as they vary from country to country. If an order is returned to us becuase the duties were not paid and the order could therefore not be delivered we will not refund your shipping costs.

From 13 June 2014 the Consumer Contracts Regulations apply to all purchase you make at a distance, so either online, mail order, over the phone or through a shopping channel
Your right to cancel an order starts the moment you place your order and doesn't end until 30 days from the day you receive your goods.

1. You must inform us of your wish to cancel by contacting hello@harnessstuff.co.uk within 30 days of receipt of your order and we will provide you with a returns number to help the process run smoothly
2. You must leave all tags and original packaging in tact and unmarked and the items must be in new condition free of any hair or dirt
3. Following notification of your wish to cancel you must return the items to us within 30 days with the returns number clearly displayed.
4. The cost of shipping the item to you originally will not be refunded nor any return shipping costs